Event Starts In

WEDNESDAY, OCTOBER 2

THURSDAY, OCTOBER 3

FRIDAY, OCTOBER 4

Darren Osborne MA

The Cost We Pay and Price We Assign for Delivering Quality Care

Join Darren as he brings the Encore Vet Group community together to discuss the crucial topic of fee ​adjustments. This session will explore why updating our fee structures is essential for maintaining quality care, ​advancing services, and ensuring sustainable growth. Darren will cover strategies for effectively ​communicating fee changes to clients and tailoring fees to fit regional and demographic factors. This is an ​invaluable opportunity to align our financial practices with our mission of providing exceptional veterinary care.

Learning Objectives:

• Understand the necessity of raising fees to reflect the value of our services and support practice growth.
  
• Learn effective strategies for presenting higher fees transparently and confidently to clients.
  
• Discover how to tailor fee structures to demographic and regional needs, ensuring a balanced approach ​that considers local economic conditions.
  

Bio

Darren Osborne is the Director of Economic Research for the Ontario Veterinary Medical Association (OVMA) ​and Economic Consultant for the Veterinary Hospital Managers Association, and Canadian Veterinary Medical ​Association. Darren conducts economic research and analyzes data to provide thousands of veterinarians with ​Fee Guides, Economic Reports, Personal Benchmark Reports, Reports on Compensation and Benefits for ​Associate Veterinarians and Non-DVM Wage Reports. He has been working with veterinarians and practice ​managers within VMG groups for several years. Darrenattended York University and completed his Master's ​Degree in Economics in 1992. When he is not crunching numbers, you can find Darren playing a guitar, running, ​swimming, fishing, or golfing.

Coach-ella

A rotation of 5 topics you vote for delivered by 5 of our​ great coaches

Stay tuned to help pick the topics that you are most interested in learning more about from Michelle, Laura, Sh​annon, Tiffany and ​Shona!

Caitlin DeWilde, DVM

The Art of Affordability

Over 90% of dog owners faced financial strain due to pet care expenses in the past year. With Greenline, ​practices are able to beat the pricing of big box and online sources, while still maintaining their profitability ​from these products. Explore payment options and pet insurance and learn how to attract old and new clients ​to take advantage of these solutions.

Practice Manager Breakout

Bio

Dr. Caitlin DeWilde is the founder of The Social DVM, a consulting firm helping veterinary professionals learn how to manage and grow their social media, online reputation and marketing strategies. She earned her DVM from the University of Illinois and is a recipient of their Outstanding Young Alumni Award. Before stepping back to focus on her marketing passion, she served as medical director for a large hospital in St. Louis. Today, she divides her time between practice, consulting, and writing. She is the author of the “Social Media and Marketing for Veterinary Professionals” textbook and a columnist for Today’s Veterinary Business.

Veterinary Leaders Advisory Board (VLAB)

Empowering Veterinary Leaders: An Introduction to VLAB and Their Mission

In this session, we will introduce you to the Veterinary Leaders Advisory Board (VLAB), their mission and ​introduce its members, setting the stage for a comprehensive discussion on industry trends and strategic ​initiatives. Highlighting key trends from the AVMA Economic Report, we will examine the industry's shift away ​from non-competes and the increasing demand for mentorship among new DVMs. Additionally, we will ​explore Encore Vet Group's robust University Relations efforts and the impactful outreach led by Dr. Tim ​Loonam, emphasizing our commitment to externship opportunities. Finally, we will discuss the significant ​implications of the 12 new distributive model veterinary schools set to open by 2029, focusing on how Encore ​plans to leverage these developments to create pipelines and foster strong relationships within the veterinary ​community.

Medical Director Breakout

5 Mountain Ledge Drive

Gansevoort, NY 12831

info@encorevet.com